Make the Systems You Already Have Work Together
We connect, modernize and extend ERP, CRM, payments, identity, legacy software and custom applications into a coherent operational ecosystem.
The systems work. The connections don't
A business can have capable ERP, CRM, finance, identity and operational systems while still suffering from fragmented data and disconnected workflows. Select any problem to see what it looks like in the ecosystem.
Same six systems throughout — nothing added, nothing removed. Only what data silos touches is lit.
The connections behind the operation
Six shapes the work commonly takes, each a pattern chosen for a specific system relationship, not a menu of products.
API Integration
Connect systems through stable interfaces where APIs are the right architectural choice.
- ERP
- CRM
- Payments
- Custom apps
- Contracts
- Versioning
- Rate limits
FitFits systems that expose (or can reasonably be given) a defined interface, and where request/response is how the business actually needs the data to move.
Connect systems without creating another dependency problem
Integration is more than moving information between two endpoints. It defines ownership, contracts, dependencies, transformations, failure behaviour and observability.
ERP, CRM, payments, identity providers, legacy software and the applications the business already runs. What each can expose, how reliably, and without disrupting the system itself is the first constraint everything above inherits.
- Source access
- Rate limits
- Change capture
Before connecting data, decide who owns it
Integration becomes fragile when multiple systems believe they are responsible for the same information. Select an entity to see its source of truth.
Customer
GovernedAccount owner and support roles can write; other systems read.
Modernize without betting the business on one cutover
Critical legacy systems often contain valuable business logic. Where appropriate, modernization can happen incrementally while the existing system continues operating.
The legacy system keeps doing exactly what it does today. Nothing about it changes yet — modernization starts by understanding it, not by touching it.
This is one modernization strategy, not a universal one. A full rewrite is sometimes the right call — the pattern above is what makes the incremental path available when it isn't.
What happens when one system stops responding?
Connected systems create dependencies. Those dependencies need explicit failure handling instead of optimistic assumptions.
- Dependency Failure
- Detection
- Isolation
- Retry / Fallback
- Recovery
- Consistency Check
Every link above exists whether or not it is ever needed. Toggle the dependency to see the sequence it runs.
Identity should not become another silo
Where the architecture supports it, identity can be consolidated across applications so users, roles and access follow consistent rules.
Where the architecture supports it, identity can be consolidated across applications so users, roles and access follow consistent rules — rather than each application keeping its own separate answer to who someone is and what they can do.
One request carries one identity through a single policy evaluation, into whichever application it is allowed to reach. What that evaluation checks, every time:
- Authentication
- Role mapping
- Permission evaluation
- Access log
Keep what works. Change what doesn't
Integration engineering begins with the environment already running the business. Replacement is considered only when the system and business case justify it.
Eight systems, no shared layer — and wires that reach for something and stop.
We map the system before we connect it
Before engineering an integration, we understand the systems, data, workflows, ownership, constraints and failure conditions involved.
Map
Systems, workflows, data and dependencies — including the parts nobody wrote down.
Select any stage on the ring. Operate closes back into Map — the ecosystem is observed on an ongoing basis, not signed off once at launch.
Integration can be a project. The ecosystem can keep evolving
SYSTIQO works through defined engineering projects and ongoing retainers when integrations become part of a continuously evolving technology environment. Scope is determined through discovery, not a package.
Project Engagement
For a defined integration, modernization, API, identity or data-flow initiative — from research through to integrations running against real systems.
- Research
- Architecture
- Engineering
- Deploy
Engineering Retainer
For continued engineering as systems, integrations, dependencies and business requirements change after the ecosystem is connected.
- Observe
- Improve
- Extend
- Evolve
A connected system with clear contracts
- 01
Integration Architecture
The system boundaries, contracts and data flow the integration is built against, written down rather than implied.
- 02
Data Ownership Map
Which system is the source of truth for which entity, and who is allowed to write to it.
- 03
API Contracts
Documented interfaces between systems, versioned and treated as a boundary rather than an internal detail.
- 04
Event Architecture
How business events propagate between systems without point-to-point wiring.
- 05
Working Integrations
The connections themselves, running against real systems rather than a staging approximation.
- 06
Identity Integration
Consolidated authentication and access where the architecture supports it.
- 07
Legacy Migration Direction
A sequenced plan for any component being modernized, where modernization is in scope.
- 08
Failure & Recovery Design
What each integration does when a dependency on either end is unavailable.
- 09
Monitoring & Consistency Checks
Ongoing visibility into integration health and whether data actually agrees across systems.
- 10
Technical Documentation
What the integration does, what it assumes, and what a new engineer needs to work on it.
Actual outputs depend on the systems involved, technical constraints and engagement scope.
Questions worth asking
Not necessarily. We first assess whether existing systems can be connected, extended or modernized incrementally — replacement is a last resort, not a default.
Still operating in silos?
Tell us which systems need to work together, where the current architecture breaks down and what cannot afford to stop. We'll assess the ecosystem before recommending the engineering path.